Refund policy
Right of withdrawal
Consumers have a fourteen-day withdrawal.
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the last partial ending or the last piece.
In order to exercise your right of cancellation, you (Christian Claas, Dr.-Fritz-Guth-Str. 2, 78239 Rielasingen, Germany, Christian.claas@bäfel-shop24.de, phone: 0162-2900476) by means of a clear explanation (e.g. In inform a letter sent by post, fax or email) about your decision to cancel this contract. You can use the attached model cancellation form, but this is not prescribed.
To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with them; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
They bear the immediate costs of returning the goods. In the case of goods that cannot be returned normally due to their nature, they amount to EUR 40.00. You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties, properties and functioning of the goods not necessary to deal with them.
The right of withdrawal does not exist with the following contracts:
- Contracts for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination of the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Sample cancellation form (If you want to revoke the contract, please fill out this form and send it back.) -to Christian Claas, Dr.-Fritz-Guth-Str. 2, 78239 Rielasingen, Germany, Christian.Claas@bondel-shop24.de - hereby revoke (n) I/we (*) the contract concluded by me/us (*) - ordered on (*)/receive on (*) - Name of the consumer (s) - Address of the consumer (s) - Signature of the consumer (s) (only when notifying paper) - Date |
You have the goods immediately and in any case at the latest within fourteen days from the day on which you inform us about the revocation of this contract, to send or hand over to us. The deadline is preserved if you send the goods before the deadline of fourteen days.
Creating cancellation policy with the Trusted shops Legal texters in cooperation with Föhlisch lawyers.