Return conditions

In principle, a return is only 14 days (calendar days) after receiving the goods. The date of shipping is decisive.
After this period, a return is only possible after prior consultation. We recommend that you check your shipment immediately after receipt and, if desired, to send it back immediately. The following conditions also apply:

  • The goods are undamaged and unused
  • The goods are in undamaged original packaging

If all of these conditions are met, we will refund the paid purchase price of the returned goods as soon as they are booked back in the warehouse. Shipping costs are not reimbursed. The shipping costs for returns are to be borne by the sender.


Retending instructions

Would you like to send an article back? It works so easily.

Step 1
Pack full goods in the original box.

step 2
Add a note on the interpretation of the shipment. It is advisable to include the delivery note obtained.
Only assignments to be assigned can be reimbursed.

step 3
Secure package (e). Then send to our address:
Beutel-Shop24-Dr.-Fritz-Guth-Str. 2 - D -78239 Rielasingen

Step 4
After the package input, examination and when the conditions are fulfilled, you will receive the paid purchase price for the returned goods. This usually takes 3-5 working days after receipt.